It is 7:20 am on a rainy Tuesday morning and everyone is rushing towards their morning commute. The air is full of the tantalising smell of freshly ground coffee and the familiar hiss of a coffee machine coming from a nearby café. It is all too tempting, and you drift towards the shop. But there you see it, the slow-moving queue and machines and baristas that are unable to keep up, so you turn back to your commute, disappointed and decaffeinated, let down by poor workflow management!!!

Most people, get their coffees relying on convenience and often buy on impulse. Nobody would want to wait in a queue for 5 minutes and then another 5 while their order is getting prepared especially when they are racing to work. This means that having a bad workflow in your coffee service is possibly stopping you from capitalising on huge profits.

That’s why, this week, we are talking about maximising workflow when planning your coffee service and how to optimise your coffee offering for speed.


Choosing The Right Machine


The most important question is which machine is suitable for your needs? Through the years, we have come so far in coffee machine developments, thanks to our partners at Schaerer, Victoria Arduino, Gaggia, Conti & Bunn for their innovations. But big changes to the machines have also led to big questions to ask oneself before selecting one. Would a traditional machine fix your workflow issues? Or a bean-to-cup machine is more appropriate for you? Well, don’t freak out because we can help you figure out these answers in this article. We will be addressing their differences in terms of speed of service, suitability, and reliability.


Traditional Machines


If coffee is your primary or one of your most popular products, then these machines are for you.

With a coffee set-up that is built around a traditional machine, the workflow between the baristas, the grinder and the espresso machine is key. In the busiest of environments having baristas at each stage of the coffee-making process (one taking orders, one grinding and dosing, one steaming and pouring milk) is the fastest way to produce quality coffee. On a large, 3-group Conti machine, with a number of well-trained baristas, it is possible to create hundreds of quality coffees in an hour.

To be able to maximise this capacity, the coffee bar space needs to be thoughtfully designed in order to facilitate the production flow. From the layout of the space and the equipment used, there needs to be a smooth flow from start to finish.

Positioning the till, grinder, coffee machine and milk station close together and in a line along the bar allows the production of coffee to move smoothly from start to finish and allows baristas to switch between roles when necessary.

This linear layout allows the coffee bar to function well in quieter periods with just one barista but also allows fast service at peak periods.

Our brands like Victoria Arduino, Gaggia & Conti have some very good traditional machines for you to choose from, please do not hesitate to get in touch with us on +01707 278400.


Bean To Cup



The speed of service combined with the quality of beverage provided by the Schaerer bean-to-cup machines from Caffeine Limited allows any operator to provide fast coffee service. From the initial push of the button to the drink being ready is a matter of seconds. For the busiest cafés, having 2 or 3 Schaerer bean-to-cup machines means that drinks can be served at a constant flow.

The other advantage of Schaerer machines for fast service is the ability of the baristas to undertake other tasks while the coffee is being prepared whether that is interacting with the customer or preparing other products such as food.

The Schaerer Coffee Soul 12 is able to produce up to 250 beverages per hour and the Schaerer Coffee Soul 10, up to 180. Both machines are easily able to keep up with demand, for the busiest environments having more than 1 machine ensures the most punctual service possible, while still ensuring consistent quality every time.

We hope that this article was helpful. Please get in touch with us on +01707 278400 if you wish to enquire about these machines for your coffee business, we’ll be happy to sort you out.